Privacy Policy

Last Updated: July 22, 2025

1. Introduction

lovelightscnc.com (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you visit or make a purchase from our website. By using our services, you agree to the terms of this policy.

2. Information We Collect

Personal Data

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

Browsing Data

  • IP address

  • Browser and device information

  • Pages visited and interaction logs

  • Cookies and tracking information

3. How We Use Your Information

We use your data to:

  • Fulfill and manage your orders

  • Process payments and shipping

  • Send order updates, confirmations, and customer service responses

  • Provide personalized offers and marketing (if opted-in)

  • Improve our website experience and product offerings

  • Prevent fraud and enhance site security

4. Sharing of Information

We do not sell or rent your personal data.
We may share it with trusted service providers such as:

  • Payment processors (e.g., Razorpay)

  • Delivery/logistics partners

  • Email and SMS communication platforms (only with your consent)
    All third parties are obligated to keep your information secure and confidential.

5. Use of Cookies

Cookies help us:

  • Remember your cart and login info

  • Analyze traffic and site usage

  • Provide a smoother shopping experience
    You may control cookie preferences via your browser settings.

6. Data Security

We use secure encryption (SSL) and follow industry best practices to protect your information. Sensitive payment details are never stored on our servers and are handled only by secure third-party gateways.

7. Data Retention

We retain your data only as long as necessary for:

  • Order processing

  • Legal/accounting obligations

  • Customer service records

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct or update any inaccurate information

  • Request deletion of your data

  • Opt-out of marketing communications

To make a request, contact us using the information below.

9. Children’s Privacy

Our site is not intended for children under the age of 13, and we do not knowingly collect data from minors.

10. Policy Updates

We may update this policy occasionally. Changes will be posted here with a new “Last Updated” date. Continued use of the website implies acceptance.

11. Contact Us

For any privacy-related questions, concerns, or data requests, please contact:

LoveLights Spiritual Wellness
Email: lovelightscnc@gmail.com
Phone: +91 89180 61389
Location: Siliguri, West Bengal, India